Is the railway suitable for guests with disabilities?
Whilst we are a heritage railway, we aim to try and accommodate those with disabilities as best as we can. All our platforms are surfaced to be easy to walk on. Do please be aware there are some areas where the surface is slightly uneven.
Are there disabled toilets available?
Yes, we have toilets available for our disabled guests. Should you wish to use the facilities please ask a member of staff who will be happy to guide you to them.
Can wheelchair users board the train whilst in their wheelchair?
Unfortunately due to the design of our heritage coaches we are unable to accommodate wheelchairs. If the wheelchair user is able to climb a step, and walk a short distance we can assist in boarding. Wheelchairs will be transferred to the arrival station ready for when you get off.
Is there any parking for guests with disabilities?
All passengers are requested to use our accessible park and ride service, there is no suitable disabled parking on site.